FAQ

Frequently Asked Questions

Everything you need to know, all in one place

How much does delivery cost?

<span style="font-weight: 400;">Delivery charges depend upon your location and during the process, charges are defined.</span>

How long does delivery take?

<span style="font-weight: 400;">Delivery usually takes around 3–7 business days, depending on the distance and vehicle availability.</span>

Do you accept trade-ins?

<span style="font-weight: 400;">Yes, we do accept trade-ins and our team offers competitive value towards your next purchase.</span>

What are your business hours?

<span style="font-weight: 400;">Typical business hours are 9:00 AM to 5:00 PM, Monday to Friday.</span>

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What credit scores do you accept?

<span style="font-weight: 400;">We work with different credit scores that mainly include customers with low or average credit.</span>

How long does approval take?

<span style="font-weight: 400;">Financing approval might take a few hours to 1 business day. </span>

What’s the minimum down payment?

<span style="font-weight: 400;">The minimum down payment varies upon the car you are buying. However, the typical DP starts at 10–20% of the car’s value.</span>

What are the typical interest rates?

<span style="font-weight: 400;">Rate of interest ranges between 7%–12% (depending upon your credit profile and lender).</span>

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What services do you offer?

<span style="font-weight: 400;">General repair and maintenance, pre-purchase inspections, diagnostic service, brake and suspension work , engine service and electrical repair. </span>

How much does inspection cost?

<span style="font-weight: 400;">Inspection costs are affordable and vary depending upon the vehicle type and service required.</span>

Do you provide warranties on repair?

<span style="font-weight: 400;">Yes, we do offer warranties on repair to ensure complete peace of mind and assurance of quality.</span>

What areas do you service?

<span style="font-weight: 400;">We serve across Australia with flexible delivery and pickup options.</span>

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How do I buy a car?

<span style="font-weight: 400;">Choose a preferred model as per your requirement, finalize the price, complete paperwork with our sales team, and take your car home.</span>

What document do I need?

<span style="font-weight: 400;">A valid ID proof, income documents are usually required to process with your car purchase.</span>

Can I test drive before buying?

<span style="font-weight: 400;">Yes, we do offer a test drive before making your purchase to experience the car.</span>

How does delivery work?

<span style="font-weight: 400;">Once all formalities are done (paperwork and payment), you can take your car home.</span>

What’s your return policy?

<span style="font-weight: 400;">Our return policy is limited-depending upon the car type and purchase items.</span>

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Still Have Questions? We’re Here to Help

Our FAQ section is designed to help you find quick solutions to the most common queries about our vehicles, financing, servicing, and more.

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